✦ every feature. one platform.

Everything Your Clinic Needs
to Run a Perfect Queue.

15 powerful features built specifically for clinics — from solo doctors to full reception teams. No hardware. No IT support. Just plug in and go live.

10
Core Features
0
Hardware Needed
5 min
Time to Go Live
Patients / Day
🏥 Patient Experience

What your patients experience

Zero apps. Zero confusion. A dignified, modern queue experience from any phone.

🖨️
★ Signature Feature

QR Code per Business

Each business gets a unique QR URL. Print and paste at entrance. Customers scan with any camera app — no app install required. — Print the A4 QR poster ARTOKON generates with your clinic name, instructions, and branding. Stick it at reception or the entrance door. That is your entire setup.

Works on any camera app No app install required A4 print-ready poster Permanent QR URL
📡
Real-Time SignalR Updates

Live queue updates pushed to all customer phones the moment the operator clicks Next. Zero delay, zero refresh.

SignalR live push
👥
Live Customer Queue View

Customers see the complete queue — served in green, skipped in red, current highlighted. Auto-updates in real-time.

Full visibility
🔁
Patient Rejoin

Missed your turn? Tap Arrived? on your phone to rejoin the queue. Keep the same token — no new number and no argument at reception.

Same token
📊 Queue Management

Total control over your queue

Doctor or receptionist — manage everything from any phone, any time.

⏸️
Pause & Resume Queue
Lunch break or emergency? Pause token generation in one tap. Patients see your custom message instantly. Resume when ready — queue continues where it stopped.
⏭️
Skip & Recall Patients
No-show? Skip them. They arrive late? Recall the token. Full flexibility without disrupting the flow for everyone else waiting in line.
🔄
Daily Token Reset
Tokens reset automatically at midnight. Configurable start number and prefix per business.
📱
Mobile Operator Dashboard
Full queue control from any phone or tablet. Large tap-friendly buttons designed for one-handed operation.
👨‍⚕️ Doctor & Staff Roles

Works for every clinic setup

Solo doctor, full staff team, or both simultaneously — ARTOKON handles it all.

Capability
Old Way 😔
ARTOKON ✨
Solo doctor manages queue without staff
Staff & doctor manage simultaneously
Patient waits outside — not in reception
Live queue tracking on patient's phone
Patient names masked on public queue when needed
Zero hardware or app installation
Full control from any mobile device
👨‍⚕️
Doctor Mode — Solo Clinic

Log in as admin. Open queue on your phone inside the chamber. Call next between consultations. Run a complete clinic without any front-desk staff. Full independence.

Admin role
👩‍💼
Receptionist Mode — Staff Control

Staff login with limited access. Manages daily queue — skip, recall, pause, resume, download report. No access to business settings or billing. Clean separation of duties.

Staff role
🔒 Security, Reports & Platform

Enterprise-grade infrastructure

Built to be secure, reliable, and maintainable — so you never think about it.

🔒
Role-Based Security

Super Admin, Business Admin, and Staff Operator roles. Tenant isolation — one business cannot access another's data.

Tenant isolated
📊
Reports & Audit Log

Every action logged with IP address. Download daily PDF reports within the active data retention window.

PDF download
🧪
Trial System

Give new clients a free trial with configurable days. Convert to paid subscription anytime.

Flexible plans
🕐
Data Lifecycle Management

Token data auto-deleted after a short privacy-focused retention window for closed queues. Clean, compliant, storage-efficient.

Auto-cleanup
☁️
Azure Cloud Hosted

Runs on Azure App Service + Azure SQL. Auto-backups, SSL, zero server maintenance needed.

99.9% uptime
🛡️
Privacy & Security

Mask patient names on the public queue with one toggle — show full names or labels like A**** based on your clinic's preference.All pages run on secure HTTPS, with built-in rate limits to block spam token requests and keep your queue fast.

Privacy control
🚀 free trial available

Every feature. Ready on day one.

No setup fees. No hardware. No IT team. Sign up, print your QR poster, and go live in under 5 minutes.